Call center and delivery
Phone orders in seconds, with the customer’s address on file
Find the caller by number, pick a zone, send it.
Add-on from 199 EGP / month
How it works
Call center and delivery, step by step
The phone rings. Karim calls; his number finds his address.
Add items. Two cheesecakes for delivery.
Zone and fee. Nasr City adds its delivery fee.
On the way. The order goes to the kitchen, then out with the rider.
What you get
Caller on file
Type the number and the name, saved addresses and last orders appear.
Zones and fees
Pick the area and the delivery fee and minimum order apply by themselves.
Straight to the kitchen
The order goes to the board and the kitchen screen like any other order.
Who is it for
In a cafe like Rosto
Useful once a cafe takes many phone orders for delivery.
In a restaurant like Sofra A great fit
The delivery desk: fast phone orders and a customer list that grows.
Where you get it
Call center & delivery
+199 EGP / month
Call-center screen with phone lookup, delivery zones with fees and minimums
Full operations (save 25%)
+549 EGP / month
POS, kitchen display, call center and inventory together for less
Questions about Call center and delivery
Can I see a customer’s history?
Yes, the customer page shows their orders and addresses.
Are zones drawn on a map?
Yes, with a fee and a minimum order per zone and sub-areas.
Is it an add-on?
Yes, it comes with delivery zones and the customer list, on top of a paid plan.
