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WhatsApp updates

Your guests get their order updates on WhatsApp

Order received, ready, on the way, booking confirmed, reward earned.

In Pro · Business

WhatsApp updates in EgMenu (real screen)

How it works

WhatsApp updates, step by step

Paused

Order arrives. Karim orders delivery from Rosto’s menu link.

What you get

Sent as the order moves

Order received, ready for pickup, out with the rider: each message goes by itself when the order changes.

Bookings and rewards

A message when a booking is confirmed, and when a guest earns a reward on the loyalty card.

You choose the messages

Switch each message on or off, and set the name your guests see in it.

Pay per message

Each message uses one credit. Credits come in packs you pay once, and they never expire.

Who is it for

In a cafe like Rosto A great fit

Pickup orders: “your order is ready”, so the guest comes at the right minute.

In a restaurant like Sofra A great fit

Delivery customers who know their food is on the way, without calling you.

Where you get it

  • Not included Free Free
  • Not included Starter 99 EGP / month
  • Not included Basic 199 EGP / month
  • Included Pro 399 EGP / month
  • Included Business 799 EGP / month
Or as an add-on on any plan: WhatsApp guest updates · +99 EGP / month

WhatsApp message credits

Every message uses one credit. Credits are paid once and never expire.

  • 500 WhatsApp messages 149 EGP · Paid once
  • 2,000 WhatsApp messages 449 EGP · Paid once
Every account starts free, with 14 days of Pro to try everything. Start free
Compare all plans and add-ons

Questions about WhatsApp updates

Do I need my own WhatsApp Business account? +

No. Messages go out from the EgMenu WhatsApp channel, with your place’s name in every message.

What does a message cost? +

One message is one credit. Credit packs are paid once, and their prices are on the pricing page.

Can a guest stop the messages? +

Yes. Guests who opt out are skipped, and no credit is used for them.

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